Growing demand of users from financial services 0
It is no secret ongoing abuses committed by companies against domestic consumers, abuse that seems endless and, unfortunately, has been increasing. The National Institute for the Defense of Competition and Intellectual Property Protection (Indecopi) reported that in the period April 2009 – March 2010 the Citizen Service Centre (SAC) handled a total of 13.205 national claims of the 43.5% which was in Lima and Callao, and 56.5% in other departments.
Of the total of claims that came to the regulator, 59.7% of claims are concentrated in just five economic activities, of which Banking and Financial Services recorded 3.965 claims. Thus, this sector is again, where they make more consumer abuse, either by misleading advertising, improper, among others.
Previously, the university professor ESAN, Miguel Martin Mato, warned of the oligopoly that exists in the local financial market, where three four banks control more than 70% of the sector. According to the specialist, the bank concentration is detrimental to consumers in this sector also avoids that there is greater competition among financial institutions on behalf of users.
Martin Mato said that only the lead bank controls 37% of the market and the three largest banks, 75% of system deposits. “Rn any other country in Latin America there is such concentration indices as in Peru,” he asked. Read the rest of this entry →
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